Please Note, our minimum order is £30 before delivery. We deliver nationwide throughout the mainland UK using our courier, UKMail. We cannot deliver outside the UK.
In order to keep costs down we hold no stock and order direct from our suppliers based on customer orders. We despatch on MONDAY to be delivered on TUESDAY. Please order by midnight on WEDNESDAY evening. |
Returns Policy
1) In the unlikely event of goods arriving damaged, we will normally refund the cost of the affected items. We reserve the right to request photographic evidence.Where the shipment contains glass, we will make every effort to pack it carefully but are unable to provide a refund in the unlikely event of it being broken in transit.
2) In the event of the incorrect item being received, we ask that you contact us in the first instance. Subject to each individual situation we will decide whether the item is to be returned to us, in which case we will refund the cost and cost of postage you have incurred, or we will re-send the correct item.
3) In the event of the correct item being despatched but the customer changing their mind on receipt, the onus is on the buyer to return the item in its original condition and packaged securely and we will then refund the cost of that item in full. If 50% or more of the order value is returned to us we will refund the cost less the cost of delivery which will be advised.